Solutions To Common Problems, Automatic Ice Maker

38Solutions To Common Problems

Moisture collects on outside of refrigerator or between doors.

Cause	Correction
• Weather is humid.	• This is normal in humid weather. When humidity is
	lower, the moisture should disappear.

•Door is slightly open, causing cold air • See Problem section Opening/Closing Of

from inside refrigerator to meet warm	Doors/Drawers.
air from outside.

Problem	Cause	Correction
Ice maker is not making any	• Ice maker power switch is Off.	• Turn on power switch.
ice.	• Water supply is not connected to	• Connect water supply (see Installation Instructions).
	refrigerator.	• Turn on household water line valve.
	• Household water line valve is not
	open.	• See Problem section Temperatures Are Too Warm.
	• Freezer is not cold enough.	• Turn off household water line valve. Remove valve.
	• Valve on cold water pipe is clogged	Ensure that valve is not a self-piercing valve. Clean
	or restricted by foreign material. If	valve. Replace valve if necessary.
	valve is of the self-piercing type, it
	may not have created a sufficiently
	sized hole in tube for water to pass	• If not, the ice & water filter cartridge is clogged or
	through).	restricted, and must be replaced.
	• Check to see if the water dispenser	• Push firmly until the water filter snaps into place.
	is dispensing water.
	• Water filter is not completely seated.
Ice maker is not making	• Ice maker is producing less ice than	• Ice maker should produce approximately 4-5 pounds
enough ice.	you expect.	of ice every 24 hours. Express Ice should produce
		up to 6 pounds of ice every 24 hours.

Ice maker will not stop making ice.

•Freezer is not cold enough.• See Problem section Temperatures Are Too Warm.

• Household water line valve is not	• Turn on household water line valve.
completely open.

•Check to see if water dispenser is • If it is, replace the ice & water filter cartridge. dispensing slower than normal.

•Ice maker wire signal arm is being • Move item and release wire signal arm. Remove any

held down by some item in the	ice cubes frozen together over wire signal arm.
freezer.

Ice maker is not separating	•	Ice cubes are not being used
the ice cubes.		frequently enough.
	•	Ice cubes are hollow or smaller than
		normal.

Ice has bad odor and taste. • Ice has picked up odor or flavor from strong food stored in refrigerator or freezer.

•Water running to ice maker has poor taste or odor.

•Ice not used frequently enough.

•Remove and shake ice bin to separate cubes.

•The ice & water filter cartridge may be clogged. Replace filter cartridge.

•Cover foods tightly. Discard stale ice. Ice maker will produce fresh supply.

•Add filter to water supply line. Consult a water purifying company.

•Discard stale ice.