Something not Working
Before: contacting your local Service Force Centre check the following point.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM | SOLUTION | |
No power to the appliance (green light off) | Check there is power at the socket | |
| Check there is not a power cut by checking the | |
| household lights. | |
| Check the mains fuse has not blown. | |
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| |
The temperature in the freezer is too high (green light on) | Check the thermostat control knob is turned to the | |
correct setting relevant to ambient conditions. | ||
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| Check the ambient temperature is within the | |
| appliance's operating limits of 10° to 32°C. | |
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| |
The freezer lid will not open | Has the lid just been opened? If so leave for a few | |
| minutes to allow the air pressure to equalise. | |
| Adjust the thermostat control knob to give correct | |
| temperature control. See 'Temperature Control'. | |
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| |
Excessive frost and ice has built up | Check that the lid is closed. | |
| Large quantities of food have recently been placed in | |
| the cabinet/and or the lid is frequently opened. | |
| Check that air ventilation is not obstructed. | |
| Ensure the lid has not been left open. | |
| Check that nothing is preventing the lid from closing. | |
| Is the lid gasket intact and clean? | |
| Has advised periodic cleaning been carried out. | |
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Noise | Refer to 'Normal Operating Sounds' | |
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If after all above checks there is still a fault, call your local Service Force Centre.
Please note that proof of purchase is required for any
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