What to do if

Problem

Possible cause

Remedy

 

 

 

The cooking zones will not

More than 10 seconds have

Switch the appliance on

switch on or are not function-

passed since the appliance

again.

ing

was switched on

 

 

 

 

 

The child safety device is

Deactivate the child safety

 

switched on

device (See the section

 

 

“Child safety device”)

 

 

 

 

Several sensor fields were

Only touch one sensor field

 

touched at the same time

 

 

 

 

 

Safety cut-out has been trig-

Remove any objects (pan,

 

gered

cloths, etc.) that are lying on

 

 

the control panel. Switch the

 

 

appliance on again

 

 

 

The residual heat indicator is

The cooking zone was only

If the cooking zone is sup-

not displaying anything

on for a short time and is

posed to be hot, call the Cus-

 

therefore not hot

tomer Service Department.

 

 

 

Power function cannot be

The Power function function

Let cooking surface cool

switched on

has already been activated

down.

 

several times quickly one af-

 

 

ter the other

 

 

 

 

Display changes between

Power Management is reduc-

See section “Power Manage-

two heat settings

ing the power of this cooking

ment“ in the Operating the

 

zone

Appliance chapter

 

 

 

lights up

Unsuitable cookware

Use suitable cookware

 

 

 

 

No cookware on the cooking

Place cookware on the cook-

 

zone

ing zone

 

 

 

 

The diameter of the bottom

Move onto a smaller cooking

 

of the cookware is too small

zone

 

for the cooking zone

 

 

Use suitable cookware

 

 

 

 

 

is lit

Overheating protection for

Switch off the cooking zone.

 

the cooking zone has been

Switch the cooking zone on

 

triggered

again

 

 

 

 

Safety cut-out has been trig-

Switch off the cooking zone.

 

gered

Switch the cooking zone on

 

 

again

 

 

 

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