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Problem | Possible | Remedy |
comes on | No cookware is on the | Put cookware on the |
| cooking zone. | cooking zone. |
| Incorrect cookware. | Use the correct cookware. |
| The diameter of the bot- | Move cookware to a |
| tom of the cookware is | smaller cooking zone. |
| too small for the cooking |
|
| zone. |
|
|
|
|
and number comes on. There is an error in the ap- pliance.
Disconnect the appliance from the electrical supply for some time. Disconnect the fuse from the electrical system of the house. Con- nect it again. If 
comes on again, speak to the service centre.
comes on | There is an error in the ap- |
| pliance because a cook- |
| ware boils dry. The over- |
| heating protection for the |
| cooking zones and the |
| Automatic Switch Off op- |
| erate. |
Deactivate the appliance. Remove the hot cook- ware. After approximately 30 seconds, activate the cooking zone again. If the cookware was the prob- lem, the error message goes out of the display, but the residual heat indi- cator can stay. Let the cookware become suffi- ciently cool and refer to “Cookware for the induc- tion cooking zone” to see if your cookware is com- patible with the appliance.
If you tried the above solutions and cannot repair the problem, speak to your dealer or the customer service. Give the data from the rating plate, three digit letter code for the glass ceramic (it is in the corner of the glass surface) and an error message that comes on.
Make sure, you operated the appliance correctly. If not the servicing by a customer service technician or dealer will not be free of charge, also during the warranty period. The instructions about the customer serv- ice and conditions of guarantee are in the guarantee booklet.
