16Troubleshooting
Before You Call for Service
If the unit appears to be malfunctioning, read through this manual first. If the problem persists, check the Troubleshooting Guide below. Locate the problem in the guide and refer to the cause and its remedy before calling for service. The problem may be something very simple that can be solved without a service call. Consulting or contracting a qualified service technician may be necessary.
If Service is Required
Contact the dealer where you purchased the unit if service is required. State the model and serial number and explain the problem. The model and serial number plate is located on the ceiling of your unit.
If you do not know the name of the selling dealer or a local service company, you can check online at www.electroluxappliances.com or call
WARNING
ELECTROCUTION HAZARD
NEVER attempt to repair or perform maintenance on the unit until the main electrical power has been disconnected.
| Problem |
| Possible Cause |
| Remedy |
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| Unit not cold enough. | • | Control set too warm. | • | Adjust temperature colder. Allow |
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| 24 hours for temperature to |
| Adjust temperatures (see “Adjusting |
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| stabilize. |
| the Temperature” in the | • | Light staying on. | • | Turn off manual light control. See |
| and Temperature Control” section). |
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| “Operation” section. |
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| • | Airflow to front grille blocked. | • | Airflow must not be obstructed |
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| to front grille. See “Installation” |
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| section. |
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| • | Door gasket not sealing properly. | • | Adjust door gasket. |
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| Unit too cold. | • | Control set too cold. | • | Adjust temperature warmer. |
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| Allow 24 hours for temperature to |
| Contents of unit too cold/frozen. |
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| stabilize. |
| Adjust temperatures (see “Adjusting |
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| the Temperature” in the |
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| and Temperature Control” section). |
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| No interior light. | • | Failed LED assembly. | • | Contact a qualified Electrolux |
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| Service Technician. |
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| Light will not go out when door is | • | Manual light control is ON. | • | Turn off manual light control. See |
| closed. |
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| “Operation” section. |
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| • | Door switch not making contact. | • | Check for proper door alignment. |
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| Alarm(s) will not shut off. | • | Door is ajar. | • | Press “Mute Sounds” key to |
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| acknowledge alarm. |
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| • | Power has failed. | • | Ensure door is closed firmly. |
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| • | Internal temperature is too high. | • | Allow 24 hours for temperature |
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| (Beverage Center only) |
| to stabilize. |
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| Power is not restored after power | • | Circuit breaker has tripped. | • | Verify electrical supply. See |
| failure. |
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| “Installation” section. |
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| Door does not close properly after | • | Door hinges are misaligned. | • | Loosen hinges and |
| reversing it. |
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| Retighten hinges. |
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| • | Door gasket is not sealing | • Turn gasket 180°. See “Door | |
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| properly. |
| Reversal” section. |
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