Electrolux manual Trouble Shooting, ELAP15, ELAP30, ELAP40, ELAP45, Electrolux Customer Service

airCleanerOG.qxp_AirFilter_English 1/20/14 12:05 PM Page 13

		TROUBLE SHOOTING
ELAP15, ELAP30, ELAP40, ELAP45
	Occurrence	Possible causes / solution
	Can I wash my filter?	No, the filters that come with the unit will be ruined by water. Replace with new
		washable filter. (ELAP45 filters are washable.)
	Can I vacuum my filter?	No, vacuuming will spread the dust back into the air. Replace with new filter. (ELAP45
		Washable Pre-Filter can be cleaned with a vacuum cleaner or soft brush.)
	There is an odor coming	The unit has been concealed in a tightly wrapped package of corrugated cardboard
	from my new unit.	and plastic. It may give off an odor; this should wear off in several days.
	Will this clean a bigger area	CADR ratings are provided from a controlled testing environment, if that environment
	than what it is rated for?	changes, it can affect the performance. If you have a slightly larger room than what the
		CADR rating is, it will help improve the air, but take longer.
	Where should I place	Allow proper air circulation around the sides and in front of the unit. If there
	the unit?	are doors or hallways it may reduce the airflow.
	The AIR QUALITY light	• Clear the sensor with a vacuum cleaner, as it may be blocked or clogged.
	is orange or red, but the	• Sometimes a can of compressed air may unclog the dust in the sensor.
	air seems clean.
	You can see dust in the air	The unit will capture most dust and particles, however with opening doors, windows,
	or on my furniture.	central HVAC etc., there may still be some level of dust that you can see.
	There is nothing holding the	The filters are meant to rest inside the unit. Once the unit is turned on, the force of air
	filters in place.	pulled through the machine will create a tight seal of the filters.
	I can hear revving of the	This is normal, especially at night when all environmental sounds are quiet, you may
	fan motor.	hear the motor running in repetition.
	The unit has stopped	• Make sure the air quality sensor is not blocked or clogged.
	removing odors effectively,	• Move the unit closer to the offending odors.
	or is emitting an odor.	• Replace filters more frequently. They may have reached their capacity to absorb
		pollutants.
	The CHECK FILTER	Press the RESET FILTER button by gently inserting a paper-clip into the
	indicator remains lit after	RESET FILTER button hole. Hold for 3-5 seconds until a “beep” sounds to indicate the
	replacing the HEPA filter.	unit has been reset.
	Can I turn off the sleep	No, but you can manually push to the fan speed you prefer which will stay at that
	mode?	speed until you change it.
	Unit makes a ticking sound.	This is due to PlasmaWave® technology, it may come and go, but as long as the
		PlasmaWave® light is on, the function is working.
	The remote control	• Make sure the remote control battery is inserted correctly.
	does not work.	• Replace a worn-out battery.
		• Make sure that the remote control has a clear line of sight to the air cleaner.
	The air quality light is white,	• Make sure the sensor is not blocked or clogged.
	but there is still dust/odor.	• Replace the filter.
	The unit is running on high	• Clear the sensor with a vacuum cleaner, as it may be blocked or clogged.
	all the time.	• Sometimes a can of compressed air may unclog the dust in the sensor.
	The CHECK FILTER	Press the RESET FILTER button by gently inserting a paper-clip into the
	indicator remains lit after	RESET FILTER button hole. Hold for 3-5 seconds until a “beep” sounds to
	replacing the Filter Cassette.	indicate the unit has been reset.
		Electrolux Customer Service 1-800-896-975613