During a normal night time period of approximately 8 hours a traditional fridge freezer can normally maintain the frozen food temperature but if the appliance is left for longer period in a low ambient the freezer will defrost .
If, after the above checks, there is still a fault, call your local Service Force Centre.
Please note that proof of purchase is required for any
SERVICE AND SPARE PARTS 
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Electrolux Service Force Centre by telephoning:-
0 8 7 0 5 9 2 9 9 2 9
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading ‘Something Not Working?
When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and post code
2.Your telephone number
3.Clear and concise details of the fault
4.The model and serial number of the appliance (found on the rating plate)
5.The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your Electrolux appliance or for further information on Electrolux products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.electrolux.co.uk
Customer Care Department
Electrolux Major Appliances
Addington Way
Luton
Bedfordshire
LU4 9QQ
08705 950 950 *
*calls to this number may be recorded for training purposes.
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