SOMETHING NOT WORKING?
Before contacting Expert Appliance Care check the following points.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptom | Solution |
|
|
No power to appliance | - Check there is power at the socket. |
| - Check there is not a power cut by checking the |
| household lights. |
| - Check the fuse has not blown. |
The temperature in the freezer is too high | - Check the thermostat control knob is turned to the |
| correct setting relative to ambient conditions. |
| - Check the ambient temperature is within the appliances |
| operating limits of 10°C to 32°C. |
| Relocate the appliance if necessary. |
The freezer door will not open | - Has door just been opened? |
| If so leave for a few minutes to allow the air pressure to |
| equalise. |
The compressor runs continuously | - Adjust the thermostat control knob to give correct |
| temperature control. See page 5. |
| - Check that the door is closed. |
| - Large quantities of food have recently been placed in |
| the cabinet and/or door is frequently opened. |
| - Check that air ventilation is not obstructed. |
Excessive frost and ice has built up. | - Ensure the door is not left open. |
| - Check that nothing is preventing the door from closing. |
| Is the door gasket intact and clean. |
| - Has advised periodic defrosting been carried out. |
Noise
- Refer to normal operating sounds.
If after the above checks, there is still a fault, call Expert Appliance Care.
Please note that proof of purchase is required for any
SERVICE AND SPARE PARTS
If you require further information regarding the appliance, the terms and conditions of the guarantee, or wish to call out engineer, please contact Expert Appliance Care by telephoning:
0870 9099100
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