columns and margins electrolux 31
Malfunction | Possible cause | Solution |
The machine does not empty and/or does not spin:
The door will not open:
No water is visible in the drum
●The drain hose is squashed or kinked. E20
●The drain pump is clogged.
E20
●The option 
or 
has been selected.
●The option 
has been selected.
●The laundry is not evenly distributed in the drum.
●The programme is still running.
●The door lock has not been released.
●There is water in the drum.
●Machines based on modern technology operate very economically using very little water without affecting performance.
●Check the drain hose connection.
●Clean the drain pump.
●Select the programme 
or 
.
●Select the programme 
●Redistribute the laundry.
●Wait the end of washing cycle.
●Wait for the «Door» pilot
light 
has gone off.
●Select drain or spin programme to empty out the water.
There is water on the floor: ● Too much detergent or unsuitable detergent (creates too much foam) has been used.
● Check whether there are any leaks from one of the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp.
● The drain hose is damaged. ● The cap on the emergency
emptying hose has not been replaced after cleaning the pump.
●Reduce the detergent quantity or use another one.
●Check the water inlet hose connection.
●Replace it with a new one.
●Put the cap back on the emergency emptying hose and place the latter back in its seat.
