Malfunction Possible cause Solution
The machine does not
empty and/or does not spin:
●The drain hose is squashed
or kinked.E20
●The drain filter is clogged.
E20
●The option has been
selected.
●The option has been
selected.
●The laundry is not evenly
distributed in the drum.
●Check the drain hose
connection.
●Clean the drain filter.
●Select the programme or
.
●Select the programme
or .
●Redistribute the laundry.
The door will not open: ●The programme is still
running.
●The door lock has not been
released.
●There is water in the drum.
●Wait the end of washing
cycle.
●Wait for the «Door locked»
pilot light going out.
●Select drain or spin
programme to empty out
the water.
No water is visible in the
drum
●Machines based on modern
technology operate very
economically using very little
water without affecting
performance.
There is water on the floor: ●Too much detergent or
unsuitable detergent
(creates too much foam)
has been used.
●Check whether there are
any leaks from one of the
inlet hose fittings. It is not
always easy to see this as
the water runs down the
hose; check to see if it is
damp.
●The drain hose is damaged.
●Reduce the detergent
quantity or use another one.
●Check the water inlet hose
connection.
●Replace it with a new one.
32 electrolux Something not working
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