SOMETHING NOT WORKING
If, having followed these instructions carefully, your cooker hood fails to work properly please carry out the following checks.
Symptom | Solution |
|
|
The cooker hood will not start | • Check the hood is connected to the electricity |
| supply. |
| • Make sure the switch is in the ‘ON’ position. |
|
|
The cooker hood is not working effectively | • The fan speed is set high enough for the task |
| • The grease filter is clean. |
| • The kitchen is adequately vented to allow the |
| entry of fresh air. |
| • If set up for recirculation, check that the |
| charcoal filter is still effective. |
| • If set up for extraction, check that the ducting |
| and outlets are not blocked. |
|
|
The cooker hood has switched off during | • The safety |
operation | • Turn off the hob and then wait for the device to |
| reset. |
|
|
If after all these checks, the fault persists, contact your local Service Force Centre, quoting the model and serial number.
Please note that it will be necessary to provide proof of purchase for any
SERVICE AND SPARE PARTS
If you require an engineer or spare parts contact your local Service Force Centre by telephoning:
08705 929929
Your telephone call will be routed to your local Service Force Centre. The addresses are listed in the back of the book.
Moffat has an agreement with Electrolux who will undertake all servicing requirements for your appliance.
For general assistance with your appliance or for further information on Moffat products please contact our Customer Care Department.
Customer Care Department,
Moffat
55 - 77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 950 950*
*calls to this number may be recorded for training purposes.
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