C H A P T E R

4

TROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.

Solutions to Common Problems

 

Problem

Suggestion(s)

 

The monitor does not respond

Check that the monitor’s Power Switch is on.

 

after you turn on the system

Turn off the power and check the monitor’s power cord

 

 

and signal cable for proper connection.

 

Characters on the screen are dim

Refer to the About Touchmonitor Adjustments section to adjust

 

 

the brightness.

 

The video is blank

During operation, the monitor screen may automatically turn

 

 

off as a result of being in sleep mode press any key or touch

 

 

the screen to see if the video reappears.

 

 

Refer to the About Touchmonitor Adjustments section to

 

 

adjust the brightness.

 

Video flashes when initialized

Turn the monitor off then turn it on again.

 

“OUT OF RANGE” display

Check to see if the resolution of your computer is higher than

 

 

that of the LCD display.

 

 

Reconfigure the resolution of your computer to make it less

 

 

than or equal to 1024 x 768. See Appendix A for more information

 

 

on resolution.

 

Touch doesn’t work

Make sure the touch cable is securely attached at both ends.

 

 

 

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Elo TouchSystems 1537L manual Troubleshooting, Solutions to Common Problems, Problem Suggestions

1537L specifications

The Elo TouchSystems 1537L is a cutting-edge 15-inch touchscreen monitor that has been designed to meet the demands of various industries, such as retail, hospitality, and healthcare. Its sleek design and advanced features make it an ideal solution for interactive applications, point-of-sale systems, and self-service kiosks.

One of the standout characteristics of the 1537L is its display technology. The monitor utilizes a liquid crystal display (LCD) panel that delivers vibrant colors, sharp images, and wide viewing angles. With a resolution of 1024 x 768 pixels, the Elo 1537L provides clear visuals that enhance user interaction and experience. The anti-glare surface is perfect for bright environments, ensuring that the screen remains easy to read, regardless of ambient light conditions.

The touchscreen technology incorporated into the 1537L is another notable feature. It is available with Elo’s patented touch solutions, which include both surface acoustic wave (SAW) and resistive touchscreen options. This flexibility allows users to choose the technology that best suits their needs, whether it’s the superior clarity and durability of SAW or the affordability and versatility of resistive systems. Multi-touch capabilities also enable intuitive gestures, enhancing the overall interactivity of applications.

Durability is a critical factor for any commercial device, and the Elo 1537L does not disappoint. Its rugged construction has been tested to withstand the rigors of daily use, including impact, moisture, and dust. The unit is built to operate efficiently in various environments, ensuring long-lasting performance even when used in high-traffic areas.

The monitor is also equipped with versatile connectivity options, including USB and VGA ports, allowing it to integrate seamlessly with various devices and systems. The plug-and-play functionality simplifies installation, making it easy for businesses to implement the 1537L in their existing setups.

Elo TouchSystems also prioritizes energy efficiency in their devices. The 1537L meets the Energy Star certification standards, providing businesses with a greener option that helps reduce power consumption and operating costs.

In summary, the Elo TouchSystems 1537L is a robust, reliable touchscreen monitor designed for a myriad of applications. Its impressive display quality, durable design, and flexible touchscreen options make it an exceptional choice for businesses looking to enhance user engagement while ensuring operational efficiency.