Elo TouchSystems Toucmonitor manual Self-service and point of information

Self-service and point of information

Kiosks allow customers to complete self-service transactions, expand inventory reach by providing in-store access to online products, and help build customer loyalty. Brand marketers use kiosks to educate potential customers, getting a consistent message across without employing sales people. The touch interface is universal and can be used by anyone regardless of language, education, or socioeconomic or cultural background.

Here are some of the vast range of applications using Elo touch technology in retail self-service kiosks:

Multimedia booths provide information and advertising to shoppers, from mobile phone services to specifications on consumer electronics

POS and merchandising kiosks supply in-store product information and promotional displays and, in some cases, even dispense products Employment application-tracking systems ease the recruitment process

Return and refund kiosks speed the processing of returned merchandise

Rental application kiosks allow customers to rent anything from a tool to a truck

Gift registry kiosks make it easy for customers to find the right gift

Customer loyalty program kiosks encourage purchases that generate rewards

Digital photo stations enable self-service printing and picture sharing

“Our survey asked participants to choose the two most influential suppliers in each of ten categories… There were several categories in which a single vendor was way ahead of the pack. One such category was enclosures, … touchscreens and monitors was another: Elo TouchSystems was the front-runner, with [the other leading brand] coming a respectable distance behind as second.”

Kiosk Business magazine