ELSA ECOMO 22H99
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Advice and help
If you encounter any problems during the installation or operation of your ELSA product,
please consult this manual first.
If you have further questions, you can contact our Support team. Ensure that you can pro-
vide the following information.
쮿Exact model name of your ELSA monitor.
쮿The type of graphics board and the BIOS version (displayed when starting the com-
puter).
쮿Operating systemand hardware environment.

Software updates

The latest versions of the ELSA software are always available for download from our
Internet WWW site www.elsa.de and direct via FTP from ftp.elsa.com. You will also find
a wealth of information and answers to frequently asked questions (FAQs). Before you
contact the ELSA Support team, please make sure that you are using the latest ELSA soft-
ware (driver, firmware or INF file) versions.

Who to contact?

First you should contact the dealer where you bought your ELSA product. If there are still
questions remaining, contact one of the following:
쮿ELSA on the Internet
쮿ELSA by Mail
If you are not sure whether your product is defective or if the problem is just a driver
which is incorrectly installed, please cal^ql the ELSA Support hotline before you send the
board for repair.
쮿ELSA support hotline +49-241-606-6135
If you have any questions about the ELSA ServiceDirect program or the progress of your
repair, please call.
ELSA WWW site www.elsa.de
Or write to ELSA ELSA AG
Computergrafik Support
Sonnenweg 11
52070 Aachen
Germany
Mondays to Fridays from 9.00 am until 5.00 pm (CET)