Additional Information
Troubleshooting
If you experience any of the following difficulties while using the system, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest service center by calling
No power.
Is the power cord firmly plugged into the power outlet?
One of the safety mechanisms may be operating. In this event, unplug the player from the power outlet briefly and then plug it in again.
No picture.
Check that the system is connected securely.
The video connecting cord is damaged. Replace it with a new one.
Make sure you connect the system to the video input connector on the TV (see page 16).
Make sure you turn on the TV.
Make sure you select the video input on the TV so that you can view the pictures from this system.
Noise (interference) appears in the picture.
Clean the disc.
If video from this system has to go through your VCR to get to your TV, the
The aspect ratio of the screen cannot be changed even though you set “TV DISPLAY” in the SETUP menu when you play a wide picture.
The aspect rate is fixed on your DVD disc.
If you connect the system with the
Depending on the TV, you may not be able to change the aspect ratio.
There is no sound or only a very low-level sound is heard.
Check that the speakers and components are connected securely.
Make sure that you have selected the correct source on the system.
Press MUTE button on the remote control if MUTING is blinking on the front panel.
The protective device on the system has been activated because of a short circuit. Turn off the system, eliminate the
The audio connecting cord is damaged. Replace it with a new one.
The system is in pause mode or in
Press PLAY ( ) to return to normal play mode.
The left and right sounds are unbalanced or reversed.
Check that the speakers and components are connected correctly and securely.
Adjust front balance parameter using CH. LEVEL and R/L +/- buttons (see pages 38).
Severe hum or noise is heard.
Check that the speakers and components are connected securely.
Check that the connecting cords are away from a transformer or motor, and at least 3 meters away from a TV set or fluorescent light.
Move your TV away from the audio components.
The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
Clean the disc.
Radio stations cannot be tuned in.
Check that the antennas are connected correctly. Adjust the antennas and connect an external antenna if necessary.
The signal strength of the stations is too weak (when turning in with automatic tuning). Use manual tuning.
No stations have been preset.
The tuner mode is not selected, select the Tuner mode.
The remote does not function.
Remove any obstacles between the remote control and the system.
Move the remote control closer to the system.
Point the remote control at the remote sensor on the front panel.
Replace all the batteries in the remote control with new ones if they are weak.
Check that the batteries are loaded correctly.
The disc does not play.
There is no disc inside. (“NO DISC” appears on the front panel display and the TV screen.) Insert a disc.
Insert the disc correctly with the playback side facing down on the disc tray.
Clean the disc (see page 13).
The system cannot play
Check the region code of the DVD disc (see page 12).
Moisture has condensed inside the system. Remove the disc and leave the system turned on for about an hour. (see page 10)
The system starts playing the DVD automatically.
The DVD features the auto playback function.
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