TROUBLESHOOTING GUIDE
TV
Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked possibilities. Before arranging for service, check these items. It could save your time and money.
Problem | Corrective Action |
Remote Control Doesn’t Work | • Is TV/DVD plugged in? |
| • Power at outlet? |
| • Check batteries in Remote Control. |
Bars On Screen | • If outside antenna is being used, check for broken wire. |
| • Check for local interference. |
Picture Distorted or Blurred | • Try a new channel, if OK, then possible station trouble. |
| • If outside antenna is being used, check for broken wire. |
Picture Rolls Vertically | • Try a new channel, if OK, then possible station trouble. |
Lines or Streaks in Picture | • If outside antenna is being used, check for broken wire. |
| • Check for local interference. |
No Color | • Try a new channel, if OK, then possible station trouble. |
| • Is antenna connected to terminal on the back of the set? |
| • If outside antenna is being used, check for broken wire. |
| • Adjust COLOR control. |
Poor Reception on Some Channels | • Try a new channel, if OK, then possible station trouble. |
Ghosts in Picture | • Is antenna connected to terminal on the back of the set? |
| • If outside antenna is being used, check for broken wire. |
| • Check for local interference. |
Weak Picture | • Try a new channel, if OK, then possible station trouble. |
| • Is antenna connected to terminal on the back of the set? |
| • If outside antenna is being used, check for broken wire. |
| • Adjust CONTRAST & BRIGHT control. |
Sound OK, Picture Poor | • Try a new channel, if OK, then possible station trouble. |
| • Is antenna connected to terminal on the back of the set? |
| • If outside antenna is being used, check for broken wire. |
| • Check for local interference. |
| • Adjust CONTRAST & BRIGHT control. |
Picture OK, Sound Poor | • Try a new channel, if OK, then possible station trouble. |
| • Check for local interference. |
No Picture or Sound | • Try a new channel, if OK, then possible station trouble. |
| • Is TV/DVD plugged in? |
| • Power at outlet? |
| • Is TV/DVD’S POWER button on? |
| • Is antenna connected to terminal on the back of the set? |
| • If outside antenna is being used, check for broken wire. |
| • Turn off with POWER button and then turn it on after about a minute. |
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