Troubleshooting
The
Problem: No output at all from one speaker
•Verify that your speaker cable hasn’t become disconnected or shorted
•Verify that your source is working (by connecting the speaker to a different channel)
•Remember that, with
Problem: Very little bass or very poor imaging (usually from front speakers)
•Verify that all speakers are connected in proper phase (red/plus terminal from each speaker should be connected to red/plus terminal on each power amp channel). If one or more speakers are connected in incorrect phase, the most obvious result will usually be poor imaging and loss of bass. Surround speakers may be deliberately connected out of phase with other speakers, but Left Front, Center Front, and Right Front speakers should always be in phase with each other. Pairs of surrounds (both side surrounds or both rear surrounds) should be in phase with each other even if they are out of phase with other speakers.
Problem: Intermittent sound or odd sound from one speaker
•Verify that the speaker cable isn’t frayed, shorted, or loose
•If your speaker cables have banana plugs, verify that they are fully inserted and fit tightly in the connector.
•Verify that your source is working (by connecting the speaker to a different channel)
Problem: No sound or intermittent sound from one driver (mid/woofer or tweeter) in one speaker
•Verify that your source is working (by connecting the speaker to a different channel)
If the problem persists, please contact Emotiva Technical Support (where a real live human will be glad to help you) at:
Monday through Friday 8am - 5pm (Central Standard Time)
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