Service Call Verification

Before you make a service call, first determine if the problem is:

Warranty Service

Unit operation (power supply, water flow, or time clock adjustment)

NOTE: The MANUFACTURER IS NOT RESPON- SIBLE for these adjustments.

Water Flow

Verify that the pool filter is clean to provide good flow.

Verify that valves are properly positioned to allow adequate water flow through the unit.

Time Clock Adjustment

Verify that the time clock is set to permit the unit to run long enough to heat properly.

Power Supply

Verify that all circuit breakers are reset and work- ing properly.

If the temperature display or the Power lamp on the control panel still does not light, contact the installing dealer, since it may be a power problem requiring an electrician.

Fault Code

Meaning of Code

 

 

OFF

The desired programmed temperature point is lower than 60°F (15°C).

 

 

 

Shortage of refrigerant gas in the unit or faulty low pressure control. The unit will show

LP & LP3

(LP3) after 3 LP faults and shuts down the unit and pool pump for protection. If this

 

occurs, you should call for service.

 

 

HP & HP6

Low water flow in the unit or faulty high pressure control. Check water flow/backwash. The

unit will show (HP6) after 6 HP faults. This will stop the unit for protection.

 

 

 

 

Possible causes:

 

• The filter is in backwash position.

 

• The filter pump is stopped.

 

• The filter is dirty.

FLo & FL3

• Shortage of water to pool pump.

 

FIL parameter must be set to activate pool pump.

 

• Water pressure switch must be adjusted or it is broken.

 

• The unit is in the protection mode and will show (FL3), press any key to restart the unit.

 

FL3 code will stop the unit and pool pump.

 

 

FS

Unit is in the defrosting cycle.

(The fan works but the compressor is stopped.)

 

 

 

- -

Keypad is pressing down on both buttons. Replace keypad.

 

 

Table A: Control Board Fault Codes

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