Problems and Solutions
Here are some basic troubleshooting tips if you have any problems setting up your printer, installing software, getting good print quality, feeding paper, or other miscellaneous problems.
Problems Setting Up the Printer or Installing Software
The printer started making noise after ink cartridge installation.
■The first time you install ink cartridges, the printer must charge its ink delivery system for about
two minutes. Wait until charging finishes (the Ppower light stops flashing) before you turn off the printer. If you turn off the printer while it’s charging, it may not charge properly and use more ink than necessary the next time you turn it on.
■Make sure the ink cartridge clamps are locked down completely and that no packing material remains in the printer. Turn off the printer, disconnect it from your computer, and turn it on again to clear the error. Then turn it off, reconnect it, and turn it on again.
■If the printer stops moving or making noise, but the Ppower light is still flashing after
5 minutes, turn off the printer. If the light is still flashing when you turn it back on, contact your EPSON dealer or see “Where To Get Help” on page 61.
You’re having problems installing the printer software.
■Carefully follow the instructions on the Start Here poster.
■Make sure your printer cable is securely connected to the printer and computer.
■Make sure you’ve closed all other applications, including any screen savers and virus protection software. Then try installing the printer software again.
You’re printing over a network.
See your electronic Reference Guide for instructions on configuring your printer for use on a network.
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