Enhancing Your Photos

EPSON Scan includes several features to improve your scans, including DIGITAL ICE™ Technology, Color Restoration, and Dust Removal (for film).

For details on using these features, see your Quick Guide booklet or on-screen Perfection 4870 Reference Guide.

Before and After DIGITAL ICE Technology

Before and After Color Restoration

Before and After Dust Removal

Problems?

First, check the indicator light on the scanner.

 

Flashing green

Warming up or scanning.

 

 

 

 

Green

Ready to scan.

 

 

 

 

 

 

 

 

Flashing red

Make sure both transportation locks are unlocked.

 

 

Try restarting your computer and turning the

 

 

scanner off and then on again.

 

 

If the red light is still flashing, contact your dealer or

 

 

EPSON.

 

 

 

 

Off

Make sure the scanner is connected to your

 

 

computer and turned on.

 

 

 

If your problem is listed here, try these suggestions.

The New Hardware Wizard

Click Cancel and follow the steps in “Install the

appears on your screen.

Software” on the other side of this sheet.

 

Disconnect the scanner before installing the

 

software.

The scanner makes a grinding noise when it is turned on.

Make sure both transportation locks are unlocked.

You see a message about

Click the x in the corner of the message to close it.

a HI-SPEED USB device

Your scanner will work correctly.

in Windows XP.

 

 

 

You see an error message

Make sure the scanner is connected to your

when you try to scan, or

computer, plugged into a power source, and the

the scanner doesn’t scan.

power switch is turned on.

 

Make sure both transportation locks are unlocked.