28 Solving Problems
Where To Get Help

Epson Technical Support

Internet Support

Visit Epson’s support website at epson.com/support and select your product for
solutions to common problems. You can download drivers and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:
■Product name (Artisan 50 Series)
■Product serial number (located on the label in back)
■Proof of purchase (such as a store receipt) and date of purchase
■Computer configuration
■Description of the problem
Then call:
■U.S.: (562) 276-7282, 6AM to 6PM, Pacific Time, Monday through Friday.
■Canada: (905) 709-2567, 6AM to 6 PM, Pacific Time, Monday through
Friday.
Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.

Purchase Supplies and Accessories

You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).