The colors are not right.

■Press the button on the remote control and check the Video Signal setting (see page 39).

■ Press the

 

 

button on the remote control to select the best setting for your viewing

 

environment.

 

■Adjust the Color Saturation or Tint settings. See page 37.

Where To Get Help

Epson provides these technical support services:

Internet Support

Visit Epson’s U.S. support website or Canadian support website for solutions to common problems. You can download utilities and documentation, get FAQ’s and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply.

Before you call, please have the following information ready:

■Product name (Epson MovieMate 50)

■Product serial number (located on the bottom of MovieMate)

■Proof of purchase (such as a store receipt) and date of purchase

■Computer or video configuration

■Description of the problem

Problem Solving 55