■Reset the printer’s network settings (see page 37) and perform a first-time installation of the printer software. (See page 3 for wireless installations or page 15 for wired installations.)

Printing is slow or the print is cut off

Print a Network Status Sheet (see page 36) and check the Signal Condition. If it’s poor, try moving the printer closer to your wireless router or access point. Avoid placing the printer next to a microwave oven, 2.4 GHz cordless phone, or large metal objects such as a filing cabinet.

A dial-up connection dialog box appears when printing with EpsonNet Print

If you use a dial-up connection for Internet access, you will see this message every time you print. Try connecting to the Internet using a LAN connection or set your dial-up connection to dial manually (Never dial a connection).

Scanning Problems

Cannot find the scanner or start Epson Scan

■If you’re using Mac OS X, make sure that you configured the Epson Scan network settings (see page 29).

■If network communication was interrupted while starting Epson Scan, exit Epson Scan, and restart it after a few seconds. If Epson Scan cannot restart, turn the printer off and back on, and then try restarting Epson Scan. Check the Timeout Setting in EPSON Scan Settings. For details, see the Epson Scan Help.

■If you have a firewall or Internet security software installed, the search feature in EPSON Scan Settings may not work correctly. In this case, print a Network Status Sheet (see page 36), click EPSON Scan Settings > Add > Enter address, and enter the IP address manually.

■If you are scanning a large document at high resolution, a communication error may occur. If the scan did not complete, lower the resolution.

Troubleshooting 35