Epson 740c Solving Problems

Solving Problems

This chapter helps you solve problems with your projector, and tells you how to contact technical support for problems you can’t solve yourself. The following information is included:

■Using the projector’s on-screen help system

■What to do when the projector’s status lights flash

■Solving projector operation problems

■Solving problems with the image or sound

■Solving problems with the remote control

■Contacting technical support

Contents

Page Important Safety Information Copyright Notice Contents Page Fine-Tuning the Projector Maintaining the Projector Solving Problems Projector Installation Technical Specifications 6Contents Welcome Getting More Information Page Additional Components Optional Accessories Page Displaying and Adjusting the Image note TBD Also keep these considerations in mind: ■Place the projector on a sturdy, level surface 14Displaying and Adjusting the Image Page Turning On the Projector Selecting the Image Source You Can’t Project an Image The Projector and Notebook Don’t Display the Same Image If you’re using a PC notebook: If you’re using Macintosh OS X: If you’re using OS 8.6 to OS 9.x: Adjusting the Height of Your Image Focusing and Zooming Your Image Adjusting the Image Shape Using Keystone Correction Correcting Computer Images Using the Direct Power On Function Page Using the Remote Control Replacing the Batteries Switching Between Picture Sources Turning Off the Picture and Sound Stopping Action Zooming Part of Your Image Controlling the Volume Resizing Video images Adjusting the Color Mode ■Use the Up and Down buttons to move through a slideshow ■Use the pointer button to move the cursor on the screen press Enter to release it Using the Pointer Tool Customizing the Pointer Tool Connecting to Computers and Other Equipment Connecting to the Computer Port Using the Macintosh Desktop Adapter Connecting the Cable for Remote Mouse Control Page Connecting a Composite Video Source Connecting an S-VideoSource Connecting a Component Video Source Connecting an RGB Video Source Page Fine-Tuningthe Projector To display the menu screen, press the You see a menu screen similar to the one below: you’ve highlighted the desired menu, press the Enter button to select it grayed out or unavailable, depending on the selected source.) 46Fine-Tuningthe Projector Restoring the Default Settings Theatre: For optimizing movie images with increased contrast sRGB: For matching the color palette of standard sRGB computer displays 48Fine-Tuningthe Projector ■Brightness Lightens or darkens the overall image ■Contrast Adjusts the difference between light and dark areas ■Color Intensity (video only) tip ■Auto Setup ■Tracking Adjust this value to eliminate vertical stripes in the image ■Sync Page Enabling Password Protection OFF 1.Press the Freeze button on the remote control for about five seconds You see this screen: 2.Use the pointer button to set Power ON Protect to ON. Then press Enter Power ON Protect To enable your screen logo, select Starting the Projector with a Password 54Fine-Tuningthe Projector Creating Your Own Startup Screen 5.When you see the message Select this Image?, highlight Yes and press Enter 6.Use the arrow buttons to select a zoom rate (display size) and press When the message 8.When you see the message Completed, press Esc to return to the menu screen Choosing When to Display the Image Disabling the Projector’s Buttons The PowerLite 740c does not support Standby Mode Select from nine languages to be used for the projector menus 58Fine-Tuningthe Projector Maintaining the Projector Clean the lens whenever you notice dirt or dust on the surface Use a canister of compressed air to remove dust Before you clean the case, turn off the projector and unplug the power cord ■To remove dirt or dust, wipe the case with a soft, dry, lint-freecloth 60Maintaining the Projector Follow these steps: Turn off the projector. Wait for the 2.Turn the projector upside down It is time to replace the lamp when: ■The projected image gets darker or starts to deteriorate The message as soon as possible ■The lamp warning light flashes red (the lamp is burnt out) 4.Turn the projector over. Press in on the tabs and lift up the lamp cover 6. Hold the lamp as shown and pull it straight out Page Resetting the Lamp Timer Page Solving Problems Page What To Do When the Lights Flash 70Solving Problems Viewing Lamp Usage and Other Information No image appears on the screen If you’re using a PC notebook: Hold down the notebook’s manual or online help for details If you’re using Macintosh OS X: Open The message Not Supported is displayed Only part of the computer image is displayed ■Windows: ■Macintosh OS X: ■Macintosh OS 8.6 to 9.x: The image isn’t square, but keystone-shaped If the top or bottom of the image is broader, press the The image contains static or noise The image is blurry ■There may be dirt or smears on the lens. Clean the lens as described on page If further adjustment is needed, you can 2.Adjust the Tracking to eliminate vertical bands 3. Adjust the Sync setting to increase the image sharpness The image is too light or dark, or colors are incorrect If you’re displaying a computer image, use the ■Try adjusting the Brightness and Contrast settings on the Image menu ■Check your computer display settings to correct the color balance ■The projector’s lamp may need to be replaced. See page 62 for instructions There is no sound, or the sound is not loud enough ■Press the button on the projector or remote control to increase the volume The projector doesn’t respond to remote control commands 78Solving Problems Telephone Support Services Page Projector Installation Page Technical Specifications General Projection Lamp Remote Control Dimensions Electrical Environmental Safety Compatible Video Formats 86Technical Specifications Notices WARNING Wash hands after handling 88Notices ■Ambient light is too bright ■Certain types of fluorescent lighting are used ■A strong light source shines into the IR receiver ■The remote control’s batteries may be low on power; replace them ■Dim the ambient lighting and/or turn off any fluorescent lights 90Notices For United States Users WARNING For Canadian Users Epson America, Inc. Limited Warranty Basic Two-YearWarranty and 90-DayLamp Warranty What Is Covered: 92Notices In Canada, warranties include both warranties and conditions (905) Page Index 96Index Page 98Index