Where To Get Help

Epson provides technical assistance 24 hours a day at http://support.epson.com. Here you can access troubleshooting information, download product documentation, and receive technical advice through e-mail.

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the Epson PrivateLine Support card that came with your projector. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply.

Before you call, please have the following information ready:

■Product name (Epson PowerLite Pro Cinema 800)

■Product serial number (located on the bottom of the projector)

■Computer configuration, if you’re connected to a computer

■Description of the problem

You can purchase screens, carrying cases, or other accessories from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for reseller referral.

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