Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in a Cassette
Paper Jam Problems in the Duplexer
Document Jams in the Automatic Document Feeder
Paper Loading Capacity
Related topics
Loading Paper
Paper Jam Problems Inside the Product
If paper has jammed inside the product, try this solution:
1. Cancel the print job from your computer, if necessary.
2. Open the scanner unit.
3. Remove any paper inside, including torn pieces.
4. Close the scanner unit.
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