64 Problem Solving
Solving Epson MovieMate Operation Problems

The projector doesn’t turn on.

■Make sure the power cord is securely attached at both ends. Try using a different power
outlet.
If the power cord has been damaged, turn off the projector, disconnect the power cord,
and contact Epson. See page 69.
■Make sure you pressed the button on the projector or the button on the remote
control.
■If the light is flashing green, the projector is warming up. Wait for the picture to
appear, which can take a few minutes.
■If the light is flashing orange, the projector is cooling down. Wait for the light to turn
orange.
■Make sure the Child Lock is not set. See page 48.

The projector turns itself off after a period of time.

The power turns off automatically when the projector is idle for more than 30 minutes. Press
the button on the projector or the button on the remote control to turn on the
projector. For instructions on changing the Sleep setting, see page 49.

No picture appears on the screen.

■Make sure the projector is turned on (the light is green and not flashing). If the
light is flashing green, wait for the projector to warm up.
■Make sure the lens cover is open.
■If you’re playing a DVD, make sure its region code is 1.
■Check the warning light. If it is flashing orange, you need to replace the lamp. See
page 57.
■The Screensaver feature turns off the picture if a still image is projected for more than 15
minutes. See page 50.
■If you’re using external video equipment, check the solutions on page 67.