20 Problems and Solutions

Print a Network Status Sheet

1. Press if necessary and select F Setup.
2. Select Wi-Fi Settings, then select Print Status Sheet.
3. Select Yes to print a network status sheet.
Printing and Copying Problems
Make sure your original is positioned in the front right corner of the glass. If the edges
are cropped, move your original away from the edges slightly.
Make sure you r paper is l oaded short edge first and is positioned against the right side
with the edge guide against its left side. Don’t load paper above the arrow mark inside
the edge guide.
Make sure the paper size settings are correct for the paper you loaded.
Printing stops when an ink cartridge is expended. If a color cartridge is expended, you
may be able to continue printing temporarily with black ink; see the online
User’s Guide for more information. If the black cartridge is expended, you must
replace it to continue printing.
Paper Feeding Problems
If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to
separate the sheets a little. Then reload the paper against the right side, and slide the
left edge guide against the paper (but not too tightly).
Do not load too many sheets at once. See your online User’s Guide for more
information.
Do not load paper with holes punched in it.