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Problem Solving
Troubleshooting
■Projection stops automatically
Problems when projection starts■Power does not turn on
Problems with the remote control■The remote control does not work
Is sleep mode active? When "Sleep Mode" has been set to On, the lamp turns off
automatically if no signal is input for about 30 minutes, and the
projector switches to standby mode. Press the button on the
remote control or the button on the projector's control panel to
turn the projector's power back on. To cancel the sleep mode
setting, change "Sleep Mode" menu command to "Off".
"Settings" - "Operation" - "Sleep Mode" p.31
Have you pressed the [Power]
button?
Press on the remote control or on the projector's control
panel.
Is "Child Lock" set to "On"? If the "Child Lock" menu command is set to "On", press on the
projector's control panel for about 3 seconds or press on the
remoto control to turn the power on.
"Settings" - "Operation" - "Child Lock" p.31
Is "Operation Lock" set to "On"? If the "Operation Lock" menu command is set to "On", all buttons
on the projector’s control panel are disabled. Press on the
remote control.
"Settings" - "Operation" - "Operation Lock" p.31
Are all of the indicators
switched off?
Disconnect the power cable and then reconnect it. p.14
Check the circuit breaker to see if power is being supplied.
Do the indicators turn off and on
when the power cable is
touched?
Turn the power off, disconnect the power cable and then reconnect
it. If this does not solve the problem, there may be a problem with
the power cable. Then contact your local dealer or the nearest
address provided in the "Epson Projector Contact List" of the
Support and Service Guide.
Is the remote control light-
emitting area facing towards the
remote control light-receiving
area when it is operated?
Face the remote control towards the remote control light-receiving
area.
The operating angle for the remote control is approximately ±30°
horizontally and approximately ±30° vertically. p.13
Is the remote control too far
from the projector?
The operating range for the remote control is approximately 10m.
p.13
Is direct sunlight or strong light
from fluorescent lamps shining
onto the remote control light-
receiving area?
Set the projector up in a location where strong light will not shine
onto the remote control light-receiving area.
Are the batteries dead, or have
the batteries been inserted
correctly?
Insert new batteries, while making sure that they face correctly.
p.13