Problems and Solutions

Continuous paper does not feed properly

The position of the paper release lever may be wrong. Pull it forward to the continuous paper position.

The paper may not be mounted on the sprockets correctly. See that the sprocket holes of the paper fit correctly over the sprockets.

The paper guide may not be installed properly. See the section on continuous paper in Chapter 2.

The paper supply may be stacked too far from the printer or not aligned with the tractor. Also, there may be some obstacle in the way of the paper or something on top of the paper supply. See Chapter 2 for instructions on the proper placement of the paper supply.

The printout is not what you expect

The wrong international character set may be selected. See the section on international character sets in Chapter 3.

The wrong character table (italics or Epson Extended Graphics) may be selected. See the section on character tables in Chapter 3.

The font, pitch, or size may not be selected properly. See that your software is correctly set up for your printer.

Your application program may be changing the SelecType settings. Use the program’s setup (or installation) procedure to remove the codes that interfere with your SelecType settings. Another solution is to use the printer control codes for your application program instead of SelecType to control your printing. The manual for your program can tell you how to change the printing style.

Troubleshooting and Maintenance

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