EPSON LQ-570e

Error Indicators

You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing, or the printer beeps, use the following table to diagnose and fix the problem.

State of

Beep

Problem

 

panel lights

pattern

Solution

 

 

 

n Pause

—

The printer is paused.

 

 

 

 

 

Press the Pause button to resume printing.

 

 

 

 

•••••

Paper from another paper source is currently

 

 

in the paper path.

 

 

 

 

 

Move the paper release lever back to the

 

 

appropriate position and press the Load/Eject

 

 

button to feed the paper out of the paper path.

 

 

Then set the lever to the position you want to

 

 

use. Press the Pause button to turn off the

 

 

Pause light, if necessary.

 

 

 

n Paper Out

•••

No paper is loaded in the selected paper

n Pause

 

source.

 

 

 

 

 

Load paper in the printer. Then press the Pause

 

 

button to turn off the Pause light, if necessary.

 

 

 

 

•••

The paper is not loaded correctly.

 

 

 

 

 

Remove your paper and reload it. Then press

 

 

the Pause button to turn off the Pause light, if

 

 

necessary.

 

 

 

 

•••

Paper is jammed in the printer.

 

 

 

 

 

Clear the paper jam as described on page 14.

 

 

 

f Paper Out

•••

Continuous paper is not fed to the standby

n Pause

 

position.

 

 

 

 

 

Tear off the printed document at the perforation;

 

 

then press the Load/Eject button. The printer

 

 

feeds the paper to the standby position. Press

 

 

the Pause button to turn off the Pause light.

 

 

 

 

•••

A single sheet of paper is not fully ejected.

 

 

 

 

 

Press the Load/Eject button to eject the sheet.

 

 

Then press the Pause button to turn off the

 

 

Pause light, if necessary.

 

 

 

 

•••

Paper is jammed in the printer.

 

 

 

 

 

Clear the paper jam as described on page 14.

 

 

 

f Pause

—

The print head is overheated.

 

 

 

 

 

Wait a few minutes; the printer resumes

 

 

printing automatically once the print head cools.

 

 

 

f Paper Out

—

An unknown printer error has occurred.

f Pause

 

 

 

Turn off the printer and leave it off for several

f f

 

 

minutes; then turn on the printer again. If the

Tear Off/Bin

 

 

error recurs, contact your dealer.

f f fFont

 

 

 

 

 

 

n = on, f = flashing

 

•••= short series of beeps (three beeps)

••••• = long series of beeps (five beeps)

The printer beeps once if you press a control panel button when the corresponding function is not available.

Status Monitor

The EPSON Status Monitor 3 utility comes with the printer but is available only for use with Windows 95, 98, or NT 4.0. It allows you to monitor your printer’s status, alerts you when printer errors occur, and provides troubleshooting instructions.

Paper Positions

Top-of-Form Position

The top-of-form position is where the printer starts printing on single sheets or continuous paper.

The letters ABC are printed at the top-of-form position

Tear-off Position

Continuous paper is in the tear-off position when the perforation is aligned with the tear-off edge. You can easily tear off your printed document at this position.

Standby Position

Continuous paper is in the standby position when it is attached to the tractor but not loaded in the printer.

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EPSON LQ-570e - 7