■In Windows 2000 or XP, don’t

select Block under Control Panel>

System> Hardware> Driver Signing;

select Ignore or Warn instead.

■If you’re using Windows 98, Me, 2000, or XP, make sure your system was not upgraded from Windows 95. The USB Printer Device Driver may not install correctly if you upgraded from Windows 95.

■Make sure the USB Controller is working properly in Device Manager. See your Windows help system for details. If it’s not working, contact your computer manufacturer.

■If you’re printing over a network, see your on-screen Reference Guide for instructions on configuring your printer for use on a network.

Printer Problems

Only the green P power light is on, but nothing prints.

■Make sure the interface cable is connected securely and that the cable meets the system requirements on pages 49 and 50.

■Run a printer check as described on page 38. If the check page prints, make sure your software is installed correctly.

■If you’re printing on a network, you need to set up your printer for network printing, as described in your on-screen Reference Guide.

The printer sounds as though it is printing, but nothing prints.

■Make sure the print head nozzles are not clogged. To clean the print head, see page 25.

■The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat, stable surface that extends beyond the printer base in all directions.

40 Solving Problems