Epson Stylus Pro 3800
Error Messages
Message | Explanation | Response |
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BORDERLESS ERROR
PRESS THE DOWN BUTTON.
LOAD THE CORRECT SIZE PAPER
The installed paper is not supported for borderless printing or the PAPER SIZE CHECK setting is off.
Press the d Paper feed button, and then load a different size media. Also, select ON for PAPER SIZE CHECK in the printer’s menu system.
CLEANING ERROR | The nozzles are still clogged. |
PRESS THE CANCEL/RESET
BUTTON
Press the + Cancel button, then run the Head Cleaning utility. See “Checking and Cleaning the Print Head” on page 12.
CLEANING ERROR | Print head cleaning cannot be started Remove the thick paper. |
PRESS THE DOWN BUTTON | because thick paper is loaded. |
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AND REMOVE THICK PAPER |
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COMMAND ERROR
CHECK DRIVER SETTINGS
Damaged data was sent to the printer or the data has an incorrect command.
The installed printer driver is not correct for the printer.
Stop printing and press the + Cancel button for 3 seconds.
Stop printing and press the + Cancel button for 3 seconds. Then make sure that the installed printer driver is correct for the printer.
FRONT FEED SLOT OPEN | The front tray is open during operation. | Close the front tray. |
CLOSE THE FRONT MANUAL |
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FEED SLOT |
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FRONT FEED SLOT OPEN | The front tray is open, but no paper is | Load a sheet of paper in the front tray, and then press the d Paper feed |
LOAD MEDIA | loaded. | button. |
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PRESS THE DOWN BUTTON |
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FRONT FEED SLOT OPEN | Paper is loaded in the front tray. | Press the d Paper feed button, then remove the paper from the front tray. |
PRESS THE DOWN BUTTON |
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AND REMOVE PAPER |
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FRONT SLOT CLOSED | The front tray is closed during |
OPEN THE FRONT MANUAL | operation. |
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FEED SLOT |
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Open the front tray by pressing it gently (see page 7). If necessary, remove the paper.
INK CARTRIDGE ERROR | The wrong type of cartridge is | Remove the ink cartridge and install one that is designed for your printer. | |
CHECK CARTRIDGE | installed. | See “Replacing Ink Cartridges” on page 14. | |
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INK CARTRIDGE ERROR | An ink cartridge that cannot be used | Remove the ink cartridge and install one that can be used in your printer. | |
PLEASE INSTALL THE | with this printer is installed. | See “Replacing Ink Cartridges” on page 14. | |
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CORRECT CARTRIDGE |
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INK CARTRIDGE ERROR | An ink cartridge is installed incorrectly | Press the u Ink cover open button to open the ink cover. Then remove the | |
PRESS THE UP BUTTON | (perhaps in the wrong slot). | ink cartridge and install it correctly. See “Replacing Ink Cartridges” on | |
| page 14. | ||
REPLACE THE CARTRIDGE |
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INK CARTRIDGE ERROR | There is a problem with one of the ink | Remove the ink cartridge and reinstall it correctly. If this message appears | |
REPLACE CARTRIDGE | cartridges. It may be installed in the | after reinstalling the ink cartridge, replace it. See “Replacing Ink Cartridges” | |
wrong slot. | on page 14. | ||
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INK CARTRIDGE | The wrong type of cartridge is installed | Select NO (press the Menu r button) if you want to replace the ink cartridge | |
or is installed in the wrong slot. | with a genuine Epson ink cartridge. See “Replacing Ink Cartridges” on | ||
| page 14. Otherwise, select YES (press the l button). | ||
MAY NOT PERFORM AT |
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OPTIMUM. CONTINUE? |
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<YES NO> |
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INK CARTRIDGE | A | Replace the ink cartridge with a genuine Epson ink cartridge. See “Replacing | |
PLEASE USE GENUINE EPSON |
| Ink Cartridges” on page 14. | |
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INK CARTRIDGES |
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INK CARTRIDGE | The ink cartridge is expended. | Install a new ink cartridge. See “Replacing Ink Cartridges” on page 14. | |
REPLACE INK CARTRIDGE |
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12/06 | Epson Stylus Pro 3800 - 9 |