Epson Stylus Photo R380

Paper Loading Guidelines

You can load up to 120 sheets of plain paper and the following number of sheets of Epson special media:

Paper type

Loading

 

capacity

 

 

Epson Presentation Paper Matte

120 sheets

Epson Photo Quality Ink Jet Paper

 

 

 

Epson Bright White Paper

80 sheets

Epson Premium Bright White Paper

 

 

 

Epson Ultra Premium Photo Paper Glossy

20 sheets

Epson Ultra Premium Glossy Photo Paper

 

Epson Premium Photo Paper Glossy

 

Epson Premium Glossy Photo Paper

 

Epson Premium Photo Paper Semi-gloss

 

Epson Premium Semigloss Photo Paper

 

Epson Photo Paper Glossy

 

Epson Glossy Photo Paper

 

Epson Premium Presentation Paper Matte

 

Epson Matte Paper Heavyweight

 

Epson Premium Presentation Paper Matte Double-sided

 

Epson Double-sided Matte Paper

 

Epson Ultra Premium Photo Paper Luster

 

Epson Premium Luster Photo Paper

 

 

 

Epson Iron-on Cool Peel Transfer paper

1 sheet

Epson Photo Quality Self Adhesive Sheets

 

 

 

❏Don’t load paper above the arrow mark on the left edge guide. Make sure the paper is under the tabs on the left and right edge guides.

❏Load the printable side face-up. It’s often brighter or whiter than the other side.

❏Always load the short edge first, even when printing in landscape mode.

❏Load letterhead or preprinted paper into the printer top edge first.

❏If you experience paper feeding problems, try loading fewer sheets.

❏If you’re using special paper, follow the instructions that came with the paper.

See your Printer Basics or on-screenUser’s Guide for more information about loading paper.

Error Messages

You can diagnose and solve most problems by checking the error messages on the LCD screen. The following table lists the error messages and recommended solutions.

Error message

Solution

 

 

A printer error has

Paper may be blocking movement of the print

occurred. See your

head. Turn off the printer, then lift up the printer

documentation.

cover and remove any jammed paper or other

 

foreign objects. Also, make sure you’ve

 

removed all of the packing material. Then turn

 

the printer back on. If you still see this error

 

message, contact Epson.

 

 

Waste ink pad in the

Contact your dealer to replace it.

printer is saturated.

 

 

 

Cannot recognize ink

Make sure the ink cartridges are installed

cartridges.

correctly.

 

 

The document is too

See the documentation for your Bluetooth

complex to print with

device.

Bluetooth.

 

 

 

Data error. The

See the documentation for the device

document cannot be

transmitting the data. This error occurs when

printed.

the transmitting device does not send data

 

properly.

 

 

Cannot recognize the

Make sure you’ve inserted your memory card

device.

or storage device correctly.

 

 

Cannot recognize the

Make sure you’ve inserted the memory card or

memory card or disk.

storage device correctly. If so, check to see

 

whether there is a problem with the card or

 

device.

 

 

A problem occurred

Retry the procedure. If the error reoccurs, there

while formatting.

may be a problem with your memory card or

Formatting cancelled.

storage disk. Check to see whether there is a

 

problem with the card or disk, then try again.

An error occurred

The memory card should be formatted in the

while saving. Save

camera.

cancelled.

 

 

 

Cannot create a folder

Insert a new memory card or storage device

on the memory card

and try again.

or disk. Operation

 

cancelled.

 

 

 

Print head cleaning

Try cleaning the print head again. If the error

failed.

message reoccurs, contact Epson.

 

 

Backup Error

A problem occurred and the backup procedure

Error code

was cancelled. Make a note of the error code

XXXXXXXX

and contact Epson.

 

 

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Epson Stylus Photo R380 - 5