EPSON Product Support Bulletin

Date:

11/28/2007

Originator:

JD

PSB #:

PSB.2008.01.001

Authorization:

 

Reference:

TE07-0449 Rev. A

Total Pages:

3

Product(s):

Epson P-3000 and P-5000 Multimedia Storage Viewers

 

Subject:

New Firmware Release version 01.20

 

 

This bulletin was created to inform you of a firmware update for the P-3000/P-5000 multimedia viewers. The updated firmware provides certain improvements as outlined below.

Description of Change:

The firmware has been updated to version 01.20.

Reason:

To provide the following fixes and/or improvements:

•Supports RAW files (.orf) from the Olympus E-410 and E-510 digital cameras

•Corrects movie audio playback issues on files using an 11.025kHz sampling frequency

•Corrects movie audio playback issues on files using the G.726 codec

P-3000/P-5000 Firmware Update Instructions:

Note: Before starting the firmware update process, confirm that there are no files on the memory card.

To download and install the new firmware file, you will need the following:

•Windows-based PC or Macintosh computer with Internet access

•Operating Systems: Windows 2000/XP Home/Pro/XP/XP Pro x64 Edition/Vista

•Operating Systems: Macintosh OS 10.2.8 to 10.5

•Memory card reader/writer

•128MB or higher formatted Compact Flash or SD memory card (there must be no data on the card)

•P-3000/P-5000 battery installed (fully-charged battery recommended)

•AC adapter – must be plugged in to a wall socket and connected to the viewer before the firmware update can be performed

Firmware Update Procedure:

Download the file epson12463.exe for Windows users or epson12464.dmg for Mac users from the Epson website (www.epson.com). Follow the on-screen instructions to download and extract the file onto your computer.

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