Where to Get Help

Where to Get Help

EPSON provides technical assistance through electronic support services 24 hours a day, as listed in the following table.

Service

Access

World Wide Web

From the Internet, you can reach EPSON’s product

 

support page at http://support.epson.com. After

 

selecting your product, you can access

 

troubleshooting information, download product

 

documentation, and receive technical advice

 

through FAQs and e-mail.

 

 

Presenters

Access tips, templates, and training for developing

Online

successful presentations at

 

http://www.presentersonline.com

 

 

Telephone Support Services

To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included EPSON PrivateLine Support card. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

◗U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

◗Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

Toll or long distance charges may apply.

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Before you call, please have the following information ready:

◗Product name (EPSON PowerLite S1)

◗Product serial number (located on the bottom of the projector)

◗Computer or video configuration

◗Description of the problem

You can purchase screens, carrying cases, or other accessories from EPSON at (800) 873-7766 or by visiting the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.