Print Quality/Layout Problems

Try the following solutions in order from the Top. For further information, see your online User’s Guide.

Problems

Solution No.

 

 

You see banding (light lines) in your printouts or copies.

ABCDFH

 

 

Your printout is blurry or smeared.

ABCDEG

 

 

Your printout is faint or has gaps.

ABCF

 

 

Your printout is grainy.

D

 

 

You see incorrect or missing colors.

CF

 

 

The image size or position is incorrect.

AIJK

 

 

Solutions

 

AMake sure you selected the correct paper setting for the loaded paper. R & 10

BMake sure the printable side (the whiter or glossier side) of the paper is facing in the right direction. R & 11

CClean the print head. R & 26

DAlign the print head. R & 28

If quality is not improved, try aligning using the printer driver utility. See your online User’s Guide to align the print head.

ETo clean the inside of the printer, make a copy without placing a document on the document table. For further information, see your online User’s Guide.

FUse up ink cartridge within six months of opening vacuum package. R & 33

GTry to use genuine Epson ink cartridges and paper recommended by Epson.

HIf a moiré (cross-hatch) pattern appears on your copy, change the zoom setting or shift the position of your original. R & 14, 17

IMake sure you loaded paper and placed the original correctly. R & 11, 14

JIf the edges of the copy or photo are cropped off, move the original slightly away from the corner. R & 14

KClean the document table. See your online User’s Guide.

38