Printing and Copying Problems 33
If you connected a telephone or answering machine, make sure it is connected to the
EXT. port. Do not use a phone line splitter.
If you connected an answering machine, set the product to pick up on a higher
number of rings than the answering machine. See page 19.
Print Quality Problems
Make sure your paper is loaded printable side up (usually the whiter, brighter, or
glossy side).
For the best print quality, use EPSON papers (see page4) and genuine EPSON ink
cartridges (see page 25).
Make sure the type of paper you loaded matches the paper type setting on the control
panel or in your printer software (see page 12).
If you notice light or dark bands across your printouts or they are too faint, run a
nozzle check (see page 23) to see if the print head needs cleaning.
If you notice jagged vertical lines, you may need to align the print head. See the online
User’s Guide for instructions.
The ink cartridges may be low on ink. Check your cartridge levels (see page 24) and
replace cartridges, if necessary (see page 26).
Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommende d), or use a s mall amount of glass cle aner on a soft cloth, if ne cessary. Do
not spray glass cleaner directly on the glass.