Paper Ejection Problems

If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing using the product
control panel, then press the button to eject the paper. Remove any paper remaining in the product.
Select the correct size when you reprint.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select
the correct paper type setting in your printer software when you reprint.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Cassette
Paper Jam Problems in the Duplexer
Paper or Media Type Settings
Related tasks
Cancelling Printing Using a Product Button
Solving PCL/PostScript Problems
Check these sections if you have problems with the PCL or PostScript printer software.
Nothing Prints
Settings Are Missing from the PCL or PostScript Printer Software
Printing a PS3 (PostScript) Status Sheet
Parent topic: Solving Problems

Nothing Prints

If your document doesn't print, try these solutions:
• Make sure your product is turned on and properly connected.
• Check your product's control panel for flashing status lights. The PCL and PostScript printing software
will not display any error messages on your computer screen if a printing error occurs.
• Make sure your product is selected as the printer in your printing program.
Parent topic: Solving PCL/PostScript Problems
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