Troubleshooting

Before calling, read the following

In most cases, when your washer-dryer fails to work, the problems arising can be easily solved without having to call for a technician. Before calling for assistance, always check these points.

The washer-dryer fails to start.

Is the plug correctly inserted into the socket? It could have been moved while cleaning.

Is there electricity in the house?

A circuit breaker may have switched off as a result of too many electrical appliances working at the same time. Or maybe due to a general failure in your entire area.

WARNING !

Is the washer-dryer door closed properly?

For safety reasons, the washer-dryer cannot work if the door is open or not shut properly.

Is the On/Off button pressed?

If it is, then a program has been set.

Is the Washer knob in the correct position for those models concerned?

Is the water supply turned on? For safety reasons, if the washer-dryer does not load water, it cannot start a wash cycle.

The Washer knob keeps turning?

Wait a few minutes for the drain pump to empty the tub, switch the washer-dryer off, select one of the positions stop/OFF , then switch it back on. If the knob continues to turn, call for assistance because it is showing an anomaly.

WINTERIZING YOUR WASHER/DRYER

To winterize your washer/dryer please, follow the instructions below to avoid damage to your unit due to freezing:

1.With the unit off, remove wash filter. This will allow the water remaining in the pump and drain hose to be evacuated. Replace filter.

2.Close the inlet shut-off valves (provided by installer) and disconnect the inlet hoses. There should be no water in the hoses where they attach at the back of the machine.

IF ANTIFREEZE IS BEING USED IN THE SYSTEM FOLLOW THESE

INSTRUCTIONS:

(not necessary if the above drain procedure is followed)

1.When putting antifreeze into the water system of your coach, set the washer to a warm/warm fill setting and allow water to flow into unit until antifreeze is detected.

2.Adavance the knob timer on “Reset”, tun on “Rinse” position and allow water to flow for 10 seconds.

3.Advance the knob timer on “Reset” and then turn again on “Spin” to remove the majority of the water from the unit.

4.With the unit off, remove wash filter from unit. This will allow the water remaining in the pump and drain hose to be evacuated. Replace filter.

5.If you elect you may close the inlet shut-off valves (provided by installer) and disconnect the inlet hoses.

6.Any water remaining in the unit should contain antifreeze and be protected from freezing.

Note: When placing unit into service allow unit to operate for one complete cycle before doing laundry to ensure all antifreeze has been purged from the unit.

The washer-dryer fails to fill with water.

Is the hose correctly connected to the tap?

Is there a water shortage ? There could be work in progress in your building or street.

Is there sufficient water pressure? The autoclave may be malfunctioning.

Is the tap filter clean? If the water is very calcareous, or if work has recently been carried out on the water piping, the tap filter could be clogged with particles and debris.

Is the rubber hose kinked? The rubber hose bringing water to washer-dryer must be as straight as possible. Make sure it is not squashed or kinked.

The washer-dryer continuously fills and drains water.

Is the drain hose positioned too low? It must be installed at a height ranging from 25” to 34” (62 to 86 cms.).

Is the end of the hose immersed in water?

Does the wall drainage system have a breather pipe? If the problem persists even after these checks, turn the water supply off the machine and call for assistance.

If you live on an upper floor of your building, there may be a problem with your drain trap. To solve this problem, a special valve must be installed.

If you have any further questions pertaining to this matter please call Equator Technical Support Toll free at (888) 935-1565.

You will be charged for a service call while the appliance is in warranty if the problem is not caused by defective workmanship or materials.

Instructions for installation and use 16

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Equator 3612 Is there electricity in the house?, Is the washer-dryer door closed properly?, Is the On/Off button pressed?