Equator ED510 service manual Warranty Information, Full ONE-YEAR Warranty

WARRANTY INFORMATION

FULL ONE-YEAR WARRANTY

Equator Advanced Appliances undertakes to the consumer-owner to repair or, at Equator Advanced Appliances’ option, to replace any part of this product which proves to be defective in workmanship or material under normal personal, family or household use, in the U.S.A., for a period of one year from the date of original purchase.

During this one year, Equator Advanced Appliances will provide all labor and parts necessary to correct such defect, free of charge, if the appliance has been installed and operated in accordance with Equator Advanced Appliances written instructions furnished with the appliance. Ready access to the appliance, for service, is the responsibility of the consumer-owner.

Geographic Exception: If the product is installed at a location more than 50 miles from an urban area (minimum population 25,000), Equator Advanced Appliances may, at its option, offer a 2-year parts only Warranty, if a service agent cannot be found. Responsibility for labor, in such instances will be that of the consumer-owner. Equator Advanced Appliances will, however provide free technical assistance for repairs.

WARRANTY SERVICE

This warranty is given by Equator Advanced Appliances, Equator Plaza, 2801 W Sam Houston Pkwy N, Houston, Texas 77043-1611. Service under this warranty must be obtained by the following steps, in order:

1.Call an Equator Advanced Appliances Authorized Service Agent (obtain number of nearest one from your dealer or telephone directory). Under normal circumstances, service will be provided during regular business hours (9:00 a.m. to 5:00 p.m. weekdays).

2.If service cannot be obtained, call the toll-free line 800-776-3538for assistance.

GENERAL

Since it is the responsibility of the consumer-owner to establish the warranty period by verifying the original purchase date, Equator Advanced Appliances recommends that a bill of sale, delivery slip or some other appropriate payment record be kept for that purpose. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

EXCLUSIONS

In no event shall Equator Advanced Appliances be liable for incidental or consequential damages or for damages resulting from external causes such as abuse, misuse, incorrect voltage or acts of God.

This warranty does not cover service calls which do not involve defective workmanship or materials covered by this warranty. Accordingly, diagnosis and repair costs for a service call which does not involve defective workmanship or materials will be the responsibility of the consumer-owner.

In addition, the following work is not covered under warranty and does not constitute warranty work:

•Installation - improper hook-up or leveling

•Maintenance - cleaning of air and/or water filter.

•Damage - replacing broken door handle Most work is covered. The defining factor is, has the machine malfunctioned (Equator is responsible) or has the customer omitted or done something to cause machine to malfunction (customer is responsible.)

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

CONTACT INFORMATION

EQUATOR ADVANCED APPLIANCES

Equator Plaza

2801 W Sam Houston Pkwy N

Houston, TX 77043-1611

Phone:800-776-3538

Fax (Toll Free): 800-679-2628

E-Mail

Service: service@equatorappliances.com

Parts: parts@equatorappliances.com

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