WARRANTY INFORMATION
Thank you for choosing this B-52 Pro-Audio sound product. B-52 manufactures some of the world’s best sounding and most reliable professional speaker systems and components. E.T.I. Sound Systems, Inc., manufacturers of B-52, takes great pride in thoroughly testing each B-52 product prior to shipment. Please refer to your warranty card for additional information and/or updates in terms and conditions.
LOUDSPEAKER & MID-RANGE COMPONENTS: E.T.I. Sound Systems, Inc. warrants the original purchaser that the B-52 subwoofer will be free from defects in material and workmanship for a period of (5) FIVE YEARS from the original purchase date. A dated sales receipt will establish coverage under this warranty. This warranty will automatically terminate (5) five years after the original sales date. See provided Limited Warranty Card for additional terms and conditions.
B-52 AMPLIFIER: E.T.I. Sound Systems, Inc. warrants the original purchaser that the B-52 amplifier will be free from defects in material and workmanship for a period of (2) TWO YEARS from the original purchase date. A dated sales receipt will establish coverage under this warranty. This warranty will automatically terminate (2) two years after the original sales date. If this product is defective in materials or workmanship as warranted above, your sole remedy shall be repair or replacement as provided above. See provided Limited Warranty Card for additional terms and conditions.
B-52 CABINETS: ETI Sound Systems, Inc, offers a LIFETIME warranty to the original purchaser that B-52 cabinet construction will be free from defects in material and workmanship. An original dated sales receipt or legible copy of same will establish coverage under this warranty. The warranty does not cover service or parts to repair damage caused by abuse or neglect or normal wear and tear. The warranty does not cover cos- metic appearance of the cabinetry not directly attributable to defects in the original material or workmanship. If the cabinet is defective as described in this paragraph, then your sole remedy shall be repair or replace- ment. See the included limited warranty card for terms and conditions.
INCIDENTAL OR CONSEQUENTIAL DAMAGES: In no event shall E.T.I. Sound Systems, Inc. be liable for any incidental or consequential damages arising out of the use or inability to use of any B-52 product, even if, E.T.I. Sound Systems, Inc. or a B-52 dealer has been advised of the possibility of such damages, or any other claim by any other party. Some States do not allow the exclusion or limitation of consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that may vary from State to State. See provided Limited Warranty card for additional terms and conditions.
RETURN PROCEDURES: In the event product repair is needed, follow the procedure outlined below. Contact B52 (1-800-344-4ETI or 1-323-277-4100) from 8 am to 430 pm Pacific Standard Time, for the loca- tion of the authorized service center nearest you. Follow the service center’s instructions regarding return of the product. In some instances B52 may request you return the product directly to ETI Sound Systems, Inc. for service or repair. After speaking with a B52 representative, you will be issued a return authorization number (RAN) which you will clearly label the return merchandise with. If the service center is not nearby you, and you are sending the product by common carrier, be sure to package the part or parts in a manner that will prevent damage from occurring in shipping. In most instances, B52 will request that products returned by shipment include ONLY the defective part(s), and not the entire product. We will instruct the customer what part(s) we wish returned, and how to remove it, prior to issuing a RAN for the return(s).
