Eureka 310 warranty Problem Solving, Problem Cause Solution

PROBLEM SOLVING

NOTE: Turn OFF the power switch and unplug the electrical cord before servicing.

PROBLEM	CAUSE	SOLUTION
Appliance won’t	3 Electric plug	Push plug securely into
start		outlet.
		Try another outlet.
		Check circuit breaker.
	3 Power switch not	Make sure power switch is
	turned “ON”	“ON.”
	3 No water in tank	Check the tank for water.
Appliance won’t	3 No water in tank	Check the tank for water.
make steam
Appliance leaves	3 Floorcloth is too wet	Change floorcloth.
water on the floor		If wood floor, dry the floor
		before proceeding.
		Too much water in tank. Do
		not overfill.
	3 Appliance did not	Turn off, unplug from
	remain flat on	electrical outlet, change
	surface while turned	floorcloth and reheat
	on.	appliance.
Appliance leaves a	3 Left in one spot too	Remove with a few drops of
whitish halo on	long	vinegar.
vinyl floor		If above step doesn’t
		remove halo, then reheat
		area for approx. 10 seconds
		and discoloration will be
		removed. Do not overheat
		area.
General questions	3 Assembly or related	Call 1-800-438-7352
	accessories	between 8:00 AM–4:45 PM
		Monday through Friday,
		central standard time.
		Know the Model and Type
		numbers when you call.

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