Eureka 4500 warranty Problem Solving Cause Solution

PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM		CAUSE	SOLUTION
Motor will not start.	✓	Electric Plug	Push plug securely into outlet.
			Try another outlet.
			Check circuit breaker.
Motor suddenly stops.	✓	Thermal Cut Off	Refer to page 7.
Does not clean the carpet	✓ Disposable Dust Bag		Change the bag and clean or replace the
or floor.		and Filter(s)	filter(s). Hint: If picking up fine dust, the bag
			may not look full but a fine substance tends
			to reduce suction when it blocks the airflow
			through the paper bag and filter(s).
	✓	Dust Bag	Be sure hose adapter inserts into paper bag.
	✓	Belt	Replace a cut, loose or out of shape belt.
	✓	Belt Cover	Snap the belt cover inside the hood if it comes
			loose.
	✓	Brush Roll	Clean hair and thread from bristles and end
			cap area. Replace brush roll if bristles are worn.
	✓	Hose	Remove any clogs from the hose that restrict
			the airflow. Check short hose in the base and
			long hose. Refer to page 12 & 13.
No suction at the end of	✓	Hose Adapter	Hose adapter has to seat inside the dust bag.
the hose.
	✓	Disposable Dust Bag	Change the bag and clean or replace the
		and Filter(s)	filter(s). Hint: If picking up fine dust, the bag may
			not look full, but a fine substance tends to reduce
			suction when it blocks the airflow through the
			paper bag and filter(s).
	✓	Hose	Remove any clogs from the hose that restrict the
			airflow. Check short hose in the base and long
			hose. Refer to page 12 & 13.
Headlight not working.	✓	Light Bulb	Replace light bulb.
Noise from the brush roll	✓	Brush Roll	Remove hood and clean debris or items
area.			from the brush roll area.
	✓	Belt	Replace a cut, loose or out of shape belt.
Cleaner is hard to push.	✓	Cleaner Height Setting	Put handle in operating position. Tilt the
			cleaner back to raise the front wheels off floor.
			Then turn the knob to a higher setting.
	✓	Belt	Replace a cut, loose or out of shape belt.
Cleaner height knob will	✓ Cleaner Height		Hint: Put handle in operating position. Tilt the
not turn.		Setting	cleaner back to raise the front wheels off floor.
			Then turn the knob.

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