
Problems and Solutions 47
Cannot scan over the network
■Epson Scan is not available in Mac OS X 10.6; see page 19 for scanning
instructions.
■If you cannot scan from the product’s control panel, make sure you restarted
your computer after installing the product software. Make sure Epson Event
Manager is not being blocked by your firewall or security software.
■If you are scanning a large document at high resolution, a communication
error may occur. If the scan did not complete, lower the resolution.
■If network communication was interrupted while starting Epson Scan, exit
Epson Scan, and restart it after a few seconds. If Epson Scan cannot restart,
turn the product off and on, and then try again. Check the Timeout Setting
in EPSON Scan Settings. For details, see the Epson Scan Help.
Print a Network Status Sheet
1. Press Home, then press u, d, l, or r to
select Setup.
2. Press OK, press uor d to select Network
Settings, then press OK again.
3. Press uor d to select Confirm Network
Settings, press OK, then press xStart to print a
network status sheet.
Printing and Copying Problems■Make sure your paper is loaded printable side down (usually the whiter,
brighter, or glossy side). Load it short edge first and don’t load it above the
arrow marks on the edge gui des.
■Make sure the paper you loaded matches the paper size and paper type settings
on the control panel or in your printer software (see page 16).