Problems and Solutions 49
3. Remove the duplexer from the back of the printer and check for jammed
paper. Open the cover on the duplexer to remove any paper, if necessary.
For more detailed information on removing jammed paper, see the online
User’s Guide.
Print Quality Problems■For the best print quality, use Epson papers (see page7) and genuine Epson
ink cartridges (see page 24).
■If you notice light or dark bands across your printouts or they are too faint,
run a nozzle check (see page 20) to see if the print head needs cleaning.
■If you notice jagged vertical lines, you may need to align the print head. See
the online User’s Guide for instructions.
■The ink cartridges may be low on ink. Check your cartridge levels (see
page 22) and replace cartridges, if necessary (see page 24).
■Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if
necessary. Do not spray glass cleaner directly on the glass.