Fellowes DM65C manual Customer Service, Troubleshooting, Limited Warranty

Models: DM65C

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TROUBLESHOOTING

TROUBLESHOOTING

Shredder will not operate.

 

a.

Shredder is not plugged in.

 

 

 

b.

Power switch is in the OFF (O) position.

 

 

 

Move switch to AUTO (I) position.

 

 

c.

Shredder is jammed. See "Clearing a

 

 

 

Jam" section.

 

 

d. Shredder has exceeded the maximum run

 

 

 

time and requires a "cool-down" time. See

 

 

 

"Product Usage Guide" on front panel.

 

 

e.

Shredder is not assembled properly. See

 

 

 

"Assembly."

 

 

 

 

Shredder makes a loud

 

a.

Cutting blades need to be oiled REGULAR-

squeaking or rubbing

 

 

LY. See "MAINTENANCE" section.

noise.

 

 

 

 

 

 

Shredder suddenly stops

 

a. Shredder has exceeded the maximum run

while

 

 

time and requires a "cool-down" time. See

shredding.

 

 

"Product Usage Guide" on front panel.

 

 

b.

Shredder is jammed. See "OPERATION -

 

 

 

Clearing a Jam."

 

 

 

 

Shredder shreds less than

 

a.

Cutting blades need to be oiled REGULAR-

capacity.

 

 

LY. See "MAINTENANCE" section.

 

 

 

 

Red LED is lit.

 

a.

Shredder is not assembled properly. See

 

 

 

"ASSEMBLY."

 

 

b.

Paper is jammed. See "OPERATION -

 

 

 

Clearing a Jam."

 

 

 

 

Shredder runs for a few

 

a.

This is normal. The shredder runs a few sec-

 

 

onds longer than the paper in order to keep

seconds after the paper

 

 

the cutters clear of paper particles and

has cleared the cutters.

 

 

reduce the chances of a jam.

 

 

 

 

LIMITED WARRANTY

Fellowes warrants all the cutting cylinders of the machine to be free of defects in material and workmanship for 5 years from the date of

purchase by the original consumer. Fellowes warrants all other parts of the machine to be free of defects in material and workmanship for 1 year from the date of purchase by the orig- inal consumer. If any part is found to be defective during the warrant period, your sole and exclusive

remedy will be repair or replacement, at Fellowes’ option and expense, of the defective part.

This warranty does not apply in cases of abuse, mishandling or unauthorized repair. ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE

WARRANTY PERIOD SET FORTH ABOVE.

In no event shall Fellowes be liable for any

consequential or incidental damages attributable to this prod- uct. This warranty gives you specific legal rights. You may have other legal rights that vary from state to state.

For more detail or to obtain service under this warranty, please contact Fellowes Customer Service at 1-800-955-0959, Monday through Friday, 8 AM - 5 PM (Central Standard Time). For specific instructions on obtaining service under this warran- ty on machines purchased outside the USA, contact the appro- priate location listed in the Contact for Service section of this instruction manual.

Warrantor: Fellowes Manufacturing Company.

Customer Service 1-800-955-0959

www.fellowes.com

 

 

 

 

 

 

 

1789 Norwood Avenue • Itasca, Illinois 60143-1095

 

 

 

®

 

 

 

 

630-893-1600

 

 

 

 

 

 

 

 

 

Australia

Benelux

Canada

France

Germany

Italy

Japan

Poland

United Kingdom

Tullamarine, Vic

Vianen, NL

Markham, Ont.

Rennes, I-V

Garbsen, Han.

Camerano, AN

Tokyo

Warsaw

Doncaster, S. Yorks.

© 2001 Fellowes Printed in China. Form No. 30031B

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Fellowes DM65C manual Customer Service, Troubleshooting, Limited Warranty, Warranty Period Set Forth Above