Customer Service

Fellowes offers a t o l l - f ree help line for customers living in the United States, Canada, Mexico and Australia. If you live outside these regions or are otherwise unable to use our help line, please call the Fellowes location nearest you, send a letter or email, or contact your local dealer. All of our customer service phone numbers and other points of contact are listed on the back of this manual.

Limited Warranty

Fellowes, Inc. warrants the cutting cylinders of the machine to be free from defects in material and workmanship for 3 years from the date of purchase by the original con- sumer. Fellowes warrants all other parts of the machine to be free of defects in material and workmanship for 1 year from the date of purchase by the original consumer. If any part is found to be defective during the warranty period, your sole and exclusive remedy will be repair or replacement, at Fellowes’ option and expense, of the defective part.

This warranty does not apply in cases of abuse, mishandling or unauthorised repair. ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WAR- RANTY PERIOD SET FORTH ABOVE. IN NO EVENT SHALL FELLOWES BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ATTRIBUTABLE TO THIS PRODUCT. This warranty gives you specific legal rights. You may have other legal rights that vary. The duration, terms and conditions of this warranty are valid worldwide, except where different limitations, restrictions or conditions may be required by local law.

For more details or to obtain service under this warranty, please contact us (see back cover) or your dealer.

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Fellowes OD500C manual Customer Service, Limited Warranty
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OD500C specifications

The Fellowes OD500C is a powerful and reliable office tool designed for those who prioritize privacy and security in document disposal. Engineered to address the needs of modern workplaces and home offices alike, this shredder is packed with advanced features and robust technology designed to ensure efficient and effective document destruction.

One of the standout features of the OD500C is its cross-cut shredding capability. This innovative technology allows users to shred paper into confetti-like pieces, providing a higher level of security compared to traditional strip-cut shredders. With a P-4 security rating, the OD500C is perfect for shredding sensitive documents that contain personal information, financial data, and confidential business materials.

The Fellowes OD500C boasts a generous shredding capacity, being able to process up to 500 sheets of paper per day. With a 12-sheet capacity at once, it efficiently handles standard letter-sized sheets. This capability is complemented by its fast shredding speed of up to 7 feet per minute, allowing users to get through their documents quickly and without hassle.

Additionally, the OD500C is equipped with the patented SafeSense technology, which automatically stops shredding when hands touch the paper entry. This feature enhances safety, particularly in busy office environments where multiple users may interact with the machine. Another impressive feature includes its ability to shred not only paper but also credit cards, staples, and paper clips, making it a versatile tool for document disposal.

The compact design of the OD500C is tailored to fit comfortably in various office settings without taking up too much space. Its sleek and modern aesthetic is appealing, and its large waste bin, which holds up to 5 gallons of shredded material, minimizes the need for frequent emptying.

With features such as a continuous run time of up to 12 minutes, the Fellowes OD500C stands out in its class. It combines efficiency with user-friendly operation, making it an ideal choice for professionals who demand reliable document management solutions. Whether for home use or in a corporate setting, the Fellowes OD500C elevates security with its innovative shredding technology and thoughtful design.
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