Ordering Replacement Entry Keys
PLEASE CALL US AT 1-800-323-9005 TO
ESTABLISH A WARRANTY RETURN SET-UP
Please return item(s) with Customer Reference number
marked on the outside of the box
to the address listed below:
First Alert, Inc.
Attn: Warranty Safe Returns
23610 S Banning Blvd
Carson, CA 90745
ORDERING REPLACEMENT ENTRY KEYS
If you lose the safe keys or would like additional keys, you can purchase them from First Alert, Inc. You must supply the following information to assure accurate processing:
1Name / Address / Telephone Number
2Safe Model Number / Serial Number
3Key Number (located on the key and on the Key lock)
4Indicate number of keys requested
5Method for how you would like to receive keys
Please send all the information via fax at
Checks or money orders are required for orders received by mail and should be made payable to First Alert. Contact Consumer Affairs for costing information prior to ordering.
Mail To:
First Alert, Inc.
Attn: Consumer Affairs
3901 Liberty Street Road
Aurora, IL 60504-8122
Limited Warranty
LIMITED WARRANTY
LIFETIME AFTER FIRE REPLACEMENT GUARANTEE
If your First Alert® Fire Safe is ever damaged by a fire, BRK will replace it with a comparable model at no charge to the consumer. Freight on the replacement unit is not included in the guarantee and must be paid by the consumer. For claims, submit your name and address, a photo of the damaged safe along with its Model Number, and a copy of the Fire Department report to BRK Consumer Affairs as proof of loss. Once the information is received, Consumer Affairs will contact you with further instructions.
LIMITED WARRANTY
BRK Brands, Inc., (“BRK”) warrants that for a period of five (5) years from the date of purchase, this product will be free from defects in material and workmanship. BRK, at its sole option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement or repair will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty.
This warranty is only valid for the original retail purchaser from the date of initial retail purchase and is not transferable. You must keep the original sales receipt. Proof of purchase is required to obtain warranty performance. BRK dealers, service centers, or retail stores selling this product do not have the right to alter, modify or in any way change the terms and conditions of this warranty.
This warranty does not apply to the finish on the product. This warranty does not cover normal wear and tear of parts or damage resulting from any of the following: negligent use or misuse of the product, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than BRK or an authorized service center, improper installation, or exposure to extremes of heat or humidity. Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes.
BRK shall not be liable for any incidental or consequential damages caused by the breach of any express or implied warranty. BRK is also not responsible for: costs associated with removing or installing the product; damage or loss of the contents of the product; nor for the unauthorized removal of the contents; or damages incurred during shipment.
Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above Warranty Period. Some states, provinces or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state, or province to province, or jurisdiction to jurisdiction.
If you have any questions that cannot be answered by reading this manual, please call Consumer Affairs at
© 2011 BRK Brands, Inc., A Jarden Corporation Company (NYSE: JAH) 3901 Liberty Street Road, Aurora, IL
All rights reserved. www.FirstAlert.com
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