TROUBLESHOOTING

WARNING: Turn off the appliance, unplug and let cool for at least 10 minutes before attempting to service. Only a qualified professional should attempt to service or repair the appliance.

Problem

Possible Cause

Corrective Action

Flame is dim or not

1. Dimmer control button is set too

1.

Push button E“+” to increase light.

present

 

low.

2.

Inspect light bulbs and replace if

 

2.

Light bulbs are burned out.

 

necessary.

(see Maintenance

 

 

 

 

section of this manual)

 

3. “Flame wand” has come loose

3.

Remove back panel. Secure

 

 

from bracket.

 

end of “flame wand” back into the

 

 

 

 

support bracket.

 

4. “Flame wand” motor is not

4.

Call FMI Technical Service at

 

 

functioning.

 

1-866-328-4537.

 

 

 

 

The appliance turns off

1. The overheat protection device in

1.

Turn all controls off, unplug the

and will not turn back on

 

the appliance has been triggered.

 

appliance, allow to cool for at

 

 

 

 

least 10 minutes, then plug back

 

2. House circuit breaker has been

 

in and restart.

 

 

tripped.

2.

Reset house circuit breaker.

 

 

 

 

The appliance does not

1. The overheat protection device in

1.

Turn all controls off, unplug the

turn on when the button is

 

the appliance has been triggered.

 

appliance, allow to cool for at

pushed to “ON”

 

 

 

least 10 minutes, then plug back

 

 

 

 

in and restart.

 

 

 

 

 

Remote control does not

2.

Low batteries.

1.

Replace all batteries in the

work

 

 

 

remote control.

 

3. Manual controls on the appliance

2.

Push the appliance “ON” using

 

 

must be “ON ” before operating

 

the manual control panel, then

 

 

the remote control.

 

use remote control to operate.

 

 

 

 

If using the remote control to

 

 

 

 

operate the appliance, you must

 

 

 

 

also turn the

appliance “ON”

 

 

 

 

using the remote control.

 

 

 

 

 

 

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FMI FEF26 manual Troubleshooting, Problem Possible Cause Corrective Action

FEF26 specifications

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