TROUBLESHOOTING
！WARNING: Turn off the appliance, unplug and let cool for at least 10 minutes before attempting to service. Only a qualified professional should attempt to service or repair the appliance.
Problem | Possible Cause | Corrective Action | |||
Flame is dim or not | 1. Dimmer control button is set too | 1. | Push button E“+” to increase light. | ||
present |
| low. | 2. | Inspect light bulbs and replace if | |
| 2. | Light bulbs are burned out. |
| necessary. | (see Maintenance |
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| section of this manual) | |
| 3. “Flame wand” has come loose | 3. | Remove back panel. Secure | ||
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| from bracket. |
| end of “flame wand” back into the | |
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| support bracket. | |
| 4. “Flame wand” motor is not | 4. | Call FMI Technical Service at | ||
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| functioning. |
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The appliance turns off | 1. The overheat protection device in | 1. | Turn all controls off, unplug the | ||
and will not turn back on |
| the appliance has been triggered. |
| appliance, allow to cool for at | |
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| least 10 minutes, then plug back | |
| 2. House circuit breaker has been |
| in and restart. | ||
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| tripped. | 2. | Reset house circuit breaker. | |
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The appliance does not | 1. The overheat protection device in | 1. | Turn all controls off, unplug the | ||
turn on when the button is |
| the appliance has been triggered. |
| appliance, allow to cool for at | |
pushed to “ON” |
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| least 10 minutes, then plug back | |
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| in and restart. | |
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Remote control does not | 2. | Low batteries. | 1. | Replace all batteries in the | |
work |
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| remote control. | |
| 3. Manual controls on the appliance | 2. | Push the appliance “ON” using | ||
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| must be “ON ” before operating |
| the manual control panel, then | |
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| the remote control. |
| use remote control to operate. | |
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| If using the remote control to | |
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| operate the appliance, you must | |
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| also turn the | appliance “ON” |
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| using the remote control. | |
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7
